Resources / Knowledge Base / Billing / Cancel or pause your subscription
BILLING · 2 MIN · UPDATED FEB 2026
Cancel or pause your subscription
No cancellation fees — how to close out or pause a location.
1
Reach supportChat, phone or email — we'll close it out with no cancellation fees.
2
Export firstDownload your visitor logs before closing; records aren't retrievable after the retention window ends.
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