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Industries / Government
For city, county & public-building facility and security leads

Government visitor management, on the record

A visitor management system for city halls, county offices and public buildings. Every visitor is checked against your watchlist, escorted where policy says, and logged — while the lobby stays open and welcoming to the public.

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14-day free trial · no credit card · public visitor, contractor, official and delivery types set up for you · data stored in the U.S.
Kiosk capturing a visitor's driver's licence
Sound familiar?

Where public buildings lose track: the lobby

Paper visitor log on a clipboard at the reception desk of a modern city hall lobby
  1. A visitor signs the paper log at the security desk and heads upstairs.The log has a name. It doesn't show who they met, when they left, or that anyone checked them.
  2. Someone under a trespass notice walks back into the building.The notice is in an email from last month. The person at the desk today hasn't seen it.
  3. Someone asks who was in the building on a given afternoon.Staff spend hours paging through sign-in sheets — and some of the pages are missing.
  4. A contractor needs access to a records room or server closet.Escort rules depend on whoever is at the desk remembering them.
How it's solved

Watchlist screening, escorts and audit logs — at the kiosk

Each of those moments has a check-in step that prevents it — set per visit type, so residents, contractors, officials and couriers each get the right one while the lobby stays open to the public.

  1. A visitor signs the paper log at the security desk and heads upstairs.Every visit on the recordVisitors choose why they're here, find who they're meeting and sign your visitor policy. The host is notified, a badge prints, and check-in and check-out are timestamped.
  2. Someone under a trespass notice walks back into the building.Your watchlist, checked at every check-inEvery visitor is checked against your own watchlist — and the U.S. Consolidated Screening List if you need it — with exact, contains or sound-alike matching. Matches are held discreetly and your reviewers' decision is recorded.
  3. Someone asks who was in the building on a given afternoon.Records in minutes, not hoursFilter the Visitor Log by date, host or visit type and export it as CSV or PDF — or schedule a daily or weekly export.
  4. A contractor needs access to a records room or server closet.Escorts enforced, not rememberedContractors accept your site rules before check-in continues, and visit types that require an escort can't finish without one assigned.
ID photo at the doorAdd ID card capture to a visit type: visitors hold their ID to the camera, and only the photo is kept with the visit.
Kiosks you can account forEvery kiosk is paired with a code from your account and can be removed from the dashboard if a tablet goes missing.
A public visit

Screened and on record in five steps

  1. Kiosk asking the reason for the visit
    01Visit typeEach visit reason has its own form, documents and badge.
  2. Kiosk host search
    02HostThey search for who they're meeting; that person is notified.
  3. Agreement shown on the kiosk
    03PolicyThe visitor policy or NDA is read on screen.
  4. Visitor signing on the kiosk
    04SignatureSigned with a finger; a copy is emailed to them.
  5. Kiosk Thank You screen with a visitor code
    05BadgeCleared visitors get their code and badge; matches wait discreetly for review.
Ready on day one

Your trial starts with public-sector visit types

Every kind of visitor gets its own check-in. These are ready the moment you sign up — adjust any step from the dashboard.

  • Public visitorResidents, applicants and scheduled meetings
    1. Name
    2. Who you're seeing
    3. Watchlist check
    4. Visitor policy
    5. Badge
  • ContractorFacilities, IT and maintenance
    1. Name & company
    2. Host
    3. Watchlist check
    4. Site rules
    5. Photo
    6. Escort
    7. Badge
  • Vendor or officialVendors, auditors, inspectors and other agencies
    1. Name & organization
    2. Host
    3. Watchlist check
    4. Visitor policy
    5. ID photo
    6. Badge
  • DeliveryCouriers and mail
    1. Courier
    2. Recipient notified
    3. Logged — no badge
Start with these visit types14 days free · no credit card
The record you keep

What your public-building visitor log looks like

VisitorOrganizationTypeMeetingWatchlistSignedEscortInOut
A. BrooksResidentPublic visitorPermits officeClearVisitor policyNot required09:0209:40
S. NguyenHarbor Facilities Co.ContractorIT · server roomClearSite rulesRequired · D. Ortiz10:1512:30
K. WalshState audit officeOfficialFinance directorClearVisitor policyNot required13:0015:10
R. Doyle—Public visitorFront deskHeld · reviewed by security (ref H-2207)——15:2515:31

Illustrative sample with fictional visitors and organizations. Your export includes the fields your visit types collect.

  • Visitor data stored in a U.S. AWS region
  • Encrypted at rest
  • SOC 2 Type II engagement underway
Trust Center →
Getting started

Three steps to your front door

  1. 1Start your trial14 days free, no credit card. Your account opens with 4 public-sector visit types ready to use.
  2. 2Pair a tabletUse any iPad, or an Android tablet on Android 14 or later. Scan the pairing QR code and the kiosk is live. Add a label printer if you want badges.
  3. 3Add your teamAdd the people visitors come to see. They're notified by email, SMS, Slack or Microsoft Teams when someone arrives.

Questions, answered

Is CoReceptionist FedRAMP authorized?No. CoReceptionist isn't FedRAMP authorized and doesn't hold SOC 2 yet — a SOC 2 Type II engagement is underway. Visitor data is stored in a U.S. AWS region and encrypted at rest. Our Trust Center lists exactly what we hold today.
Can the lobby stay welcoming for the public?Yes. The kiosk carries your branding and plain-language prompts, residents only answer what their visit type needs, and screening happens in the background — matches are held discreetly, never announced.
Which lists do you screen against?The U.S. Consolidated Screening List, plus any watchlist you maintain — with exact, contains or sound-alike matching.
What happens when a visitor matches?The visitor sees “One more step” and is asked to take a seat. Your reviewers are emailed, and their decision — cleared, confirmed or escalated — is recorded with the visit. Unreviewed matches are re-alerted.
Can we check ID at the door?Yes. Add ID card capture to the visitor type: visitors hold their driver's licence or ID card to the camera, and only the photo is kept.
Can we produce records for an audit?Filter the Visitor Log and export it as CSV or PDF, email it to up to 10 people, or schedule a daily or weekly export.
What if a kiosk tablet goes missing?Delete it from the Device list in the dashboard. Kiosks are paired with a code from your account, so a new tablet has to be activated by an admin.

Evaluating Envoy or Sign In Solutions? Compare →

More in our Trust Center and Security FAQ.

Try it at your front door for 14 days

  • 14 days free
  • No credit card
  • Public-sector visit types set up for you
  • Data stored in a U.S. AWS region
Start free trialor book a 30-minute demo →
Tablet check-in kiosk with a Brother QL-820NWB badge printer on a city hall reception desk
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