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Knowledge Base

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Setup guides, device help and answers — searchable, and backed by 24×5 human support.

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GETTING STARTED · 4 MINSet up your first kioskFrom a new account to your first visitor check-in on an iPad or Android tablet.GETTING STARTED · 2 MINAdd teammates and rolesGive colleagues dashboard access with the right permissions.KIOSK & DEVICES · 2 MINSupported tablets and badge printersThe hardware the CoReceptionist kiosk runs on, and the badge printer it drives.KIOSK & DEVICES · 2 MINPair or disconnect a kioskConnect a tablet to your account with a QR code, and remove it when it's retired.CHECK-IN FLOWS · 3 MINConfigure visitor types and check-in stepsEach visitor type has its own sign-in form, NDA, photo, host and badge settings.SECURITY & COMPLIANCE · 2 MINSet up ITAR and watchlist screeningScreen visitors against U.S. denied-party lists and your own watchlist at check-in.

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Getting StartedAccounts, locations and your first check-in.View topic →
Kiosk & DevicesTablets, badge printers and kiosk admin mode.View topic →
Check-in FlowsVisit reasons, steps, fields, hosts and check-out.View topic →
Agreements & InductionsNDAs, visitor agreements and induction videos.View topic →
Visitors & Pre-registrationThe visitor log, QR invites, imports and exports.View topic →
Security & ComplianceITAR, watchlists, screening holds and access control.View topic →
Emergency & EvacuationEvacuations, roll call, wardens and drills.View topic →
NotificationsEmail, SMS, Slack and Teams alerts and templates.View topic →
IntegrationsDirectory sync, door access and automation.View topic →
Branding & BadgesWelcome screen, colors, languages and badge design.View topic →
Account & BillingPlans, payment, invoices and cancellation.View topic →
TroubleshootingPrinter errors, activation and missing notifications.View topic →

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