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OPERATIONS · MAR 26, 2026 · 4 MIN READ
The hidden cost of a paper logbook
Ink is cheap. Reconstructing six months of visits for an insurer is not.
CR
CoReceptionist TeamProduct & Research, CoReceptionist
Ink is cheap. Reconstructing six months of visits for an insurer is not. The logbook's real cost shows up the day someone needs to search it.
What the book never captured
Exit times, escort assignments, signed documents, legible names. A digital record captures all of it at the door — and one search reaches every location.
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