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Industries / Logistics & Warehousing
For warehouse, DC & logistics operations managers

Drivers, contractors and visitors checked in at the dock

A visitor management system for warehouses and distribution centers. Drivers, contractors and visitors check in at the kiosk, an ID photo is captured on arrival, safety rules are signed, and the roster always knows who is on site.

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14-day free trial · no credit card · driver, contractor, visitor and delivery types set up for you
Kiosk asking the driver to pick their carrier
Sound familiar?

Where warehouses lose track: the dock door

Paper driver sign-in sheet on a clipboard at the dock entrance of a modern warehouse, with a hard hat and safety vest below
  1. A driver walks into the office looking for someone to sign the paperwork.The office stops, and nobody has recorded who the driver is or where they're headed.
  2. A carrier's driver arrives and nobody checks ID.CTPAT security criteria expect photo ID on arrival and a record of every visitor. A clipboard can't show either.
  3. A visitor wanders past the dock into the racking aisles.Forklifts don't stop for people who were never shown the walkways.
  4. The alarm sounds during a busy shift change.Drivers, contractors and visitors aren't on any list the warden can see.
How it's solved

Driver check-in, ID photos and safety rules — at the dock

Each of those moments has a check-in step that prevents it — set per visit type, so drivers, contractors, visitors and couriers each get the right one.

  1. A driver walks into the office looking for someone to sign the paperwork.Drivers check in without the officeDrivers pick their visit type at the kiosk, enter carrier and load details in custom fields, and the receiving team is notified.
  2. A carrier's driver arrives and nobody checks ID.Photo ID on arrival, on recordDrivers and visitors hold their ID to the kiosk camera; only the photo is kept with the visit, and a visitor badge prints.
  3. A visitor wanders past the dock into the racking aisles.Safety rules and escorts before the floorVisitors and contractors sign your site rules — or watch a short safety video — before check-in continues, and visit types that need an escort can't finish without one.
  4. The alarm sounds during a busy shift change.Everyone on site, on one listOpen the evacuation list from the kiosk to see everyone checked in, alert them by email and SMS, and mark people safe at roll call.
Regular drivers in one scanPermanent QR invites check regular carriers in with a single scan, and you choose how often they re-sign the site rules.
Watchlist screening when you need itCheck visitors against your own watchlist and the U.S. Consolidated Screening List, with matches held discreetly for review.
A driver's arrival

Checked in at the dock in five steps

  1. Kiosk asking the reason for the visit
    01Visit typeDriver, contractor, visitor or delivery — each type has its own steps.
  2. Kiosk capturing a driver's licence
    02ID photoDriver's licence held to the camera; only the photo is kept.
  3. Driver signing site rules on the kiosk
    03Site rulesSigned with a finger; a copy is emailed to them.
  4. Kiosk camera taking the driver's photo
    04PhotoTaken for the badge and the visit record.
  5. Kiosk Thank You screen with a visitor code
    05BadgeVisitor code on screen and the badge prints.
Ready on day one

Your trial starts with logistics visit types

Every kind of visitor gets its own check-in. These are ready the moment you sign up — adjust any step from the dashboard.

  • Driver or carrierInbound and outbound loads
    1. Name & carrier
    2. Trailer / load number
    3. ID photo
    4. Site rules
    5. Badge
  • ContractorMaintenance, racking and IT
    1. Name & company
    2. Host
    3. Safety induction video
    4. Site rules
    5. Photo
    6. Escort
    7. Badge
  • VisitorCustomers, auditors and interviews
    1. Name & company
    2. Host
    3. ID photo
    4. Visitor policy
    5. Escort
    6. Badge
  • DeliveryParcels and couriers
    1. Courier
    2. Recipient notified
    3. Logged — no badge
Start with these visit types14 days free · no credit card
The record you keep

What your dock visitor log looks like

VisitorCompanyTypeLoad / hostID photoSignedEscortInOut
T. RiveraSummit FreightDriverLoad 48213 · Door 6CapturedSite rulesNot required06:4007:25
L. ChenRackPro ServicesContractorMaintenanceCapturedSite rulesRequired · B. Hale09:1013:30
A. MooreNorthwind RetailVisitorOperations managerCapturedVisitor policyRequired · K. Diaz10:0011:45
Coastal CourierCoastal CourierDeliveryFront office——Not required11:2011:21

Illustrative sample with fictional drivers and companies. Your export includes the fields your visit types collect.

  • Visitor data stored in a U.S. AWS region
  • Encrypted at rest
  • SOC 2 Type II engagement underway
Trust Center →
Getting started

Three steps to your front door

  1. 1Start your trial14 days free, no credit card. Your account opens with 4 logistics visit types ready to use.
  2. 2Pair a tabletUse any iPad, or an Android tablet on Android 14 or later. Scan the pairing QR code and the kiosk is live. Add a label printer if you want badges.
  3. 3Add your teamAdd the people visitors come to see. They're notified by email, SMS, Slack or Microsoft Teams when someone arrives.

Questions, answered

What does CTPAT expect for visitors?CBP's CTPAT security criteria call for visitors to present photo identification on arrival for documentation, to be escorted, and to visibly display temporary identification. CoReceptionist captures an ID photo at check-in, enforces escorts per visit type, prints a visitor badge and keeps the record.
Can drivers check in without coming into the office?Yes. Put a kiosk at the driver entrance or dock office, or let drivers check in from their own phone by QR code. The receiving team is notified directly.
Can we capture trailer or load numbers?Yes. Add custom check-in fields — carrier, trailer, load or PO number — to the driver visit type, and they're saved with the visit and in exports.
Can contractors watch a safety video first?Yes. Add an induction video to the contractor visit type; it must be acknowledged before check-in continues, and you choose whether it can be skipped.
Who is on site during an evacuation?Open the evacuation list from the kiosk to see every driver, contractor and visitor checked in, alert them by email and SMS, and mark people safe at roll call.

Evaluating Envoy or Sign In Solutions? Compare →

More in our Trust Center and Security FAQ.

Try it at your front door for 14 days

  • 14 days free
  • No credit card
  • Logistics visit types set up for you
  • Use any iPad or Android tablet
Start free trialor book a 30-minute demo →
Tablet check-in kiosk with a Brother QL-820NWB badge printer at the dock entrance of a warehouse
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