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SECURITY · APR 8, 2026 · 5 MIN READ
Watchlists without the awkward lobby moment
How discreet holds keep a flagged check-in calm out front while security reviews in the back.
MC
Maya ChenHead of Security Research, CoReceptionist
How discreet holds keep a flagged check-in calm out front while security reviews in the back: the matched visitor sees only a polite “one more step,” never a scene.
Designed for de-escalation
The flag routes to security with the full context — match source, reference number, visit details — while the lobby stays exactly what it should be: welcoming.
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