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Resources / Knowledge Base / Notifications / Email and SMS host notifications
NOTIFICATIONS · 2 MIN · UPDATED SEP 2026

Email and SMS host notifications

Notifications are set per employee with message rules.

1
Open the employeeIn Employee Directory, open the employee and go to their Notification tab.
2
Add a message ruleChoose Message rules, pick the notification type — Email, SMS or Slack — and choose Self (the employee's own contact) or Other Contact (for example an assistant).
Message rules listing notification type, who and receiver
3
Set rules in bulkWhen you import employees from CSV, turn on Generate messaging rules while importing data to create rules for everyone at once.
4
SMS needs a payment methodAdd a payment method in billing to unlock SMS notifications.
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