Resources / Knowledge Base / Notifications / Email & SMS notification setup
NOTIFICATIONS · 4 MIN · UPDATED APR 2026
Email & SMS notification setup
Who gets notified, when, and how to customize the message.
1
Pick recipientsHosts get notified by default; add front-desk or security staff per visit reason if needed.
2
Choose channelsEmail and SMS work without installing anything. Combine with Slack for teams that live there.
3
Customize the messageEdit the notification template so arrivals read the way your team writes.
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