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Notes from the front desk
Ideas on lobby design, workplace security and visitor experience — from the team building CoReceptionist.
PRODUCT · FEB 2026What's new: host directory grid viewFinding a host at check-in is now face-first: browse the host directory as a photo grid or a list, with instant search by name.
OPERATIONS · JAN 2026Front desk metrics worth tracking, and how to get themEight front desk metrics worth tracking, from peak hours to no-show rate, what each tells you, and how to pull them from a digital visitor log.
OFFICE SPACE · DEC 2025Visitor management ROI: how to build the business caseBuild the business case for a visitor management system: the costs paper hides, a worked ROI example you can adapt, and how to present it for budget approval.
PRODUCT · DEC 2025What's new: NDA signing at check-inVisitors now review NDAs and sign with a finger on the check-in kiosk, and a signed copy lands in their inbox. Here's how NDA signing at check-in works.
OFFICE SPACE · DEC 2025Healthcare Digital Front Door: 5 Trends for ClinicsFive trends shaping the healthcare digital front door, from staff burnout to self check-in, and where a visitor management system fits at a clinic.
VISITOR MANAGEMENT SYSTEMS · OCT 2025Touchless visitor check-in: how QR code sign-in worksHow touchless visitor check-in works: QR code invitations, walk-in sign-in on visitors' own phones, and how to roll it out alongside a check-in kiosk.