Resources / Knowledge Base / Languages / Which language emails, SMS and alerts use
LANGUAGES · 2 MIN · UPDATED OCT 2026
Which language emails, SMS and alerts use
Visitors get their language; your team gets the default language.
1
Host notificationsArrival emails, SMS, Slack and Teams messages go to hosts in your company’s default language.
2
InvitationsSent in the invite language chosen when the visitor was pre-registered.
3
Evacuation alertsEmployees get your default language. Visitors get their check-in language followed by the original, so the message is never lost to a translation mistake.
4
Signed NDAsRecorded in the language the visitor signed in.
5
Account emailsSign-up, password and billing emails are in English.
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