Time Zone
How can I set or change my time zone? Follow the below steps- In the navigational panel on the left, under ‘Manage Location’, click ‘Company’. Select ‘Edit Location’ in the menu below. In the window, click the tab next to ‘Time Zone’ …
Billing Security
Are my credit card details safe? Be worry-free, we guarantee you billing security. The CoReceptionist saves none of your Credit Card information. Not in its database nor in the application. The 3rd party PCI 3 compliant partner manages all the payment processing. …
Users & Contacts
What is the difference between Users & Contacts? User These are individuals with access to view and edit the Web Portal and iPad application. The level of access depends on the role assigned to the user. Contacts Employee …
Delivery Notifications
How can I notify my contacts/ employees of deliveries? OR How to activate delivery notifications? There are two ways to enable delivery notification- 1. Firstly, by enabling Employee selection in the ‘Visitor Type-Delivery’- In the navigation panel, on the left, go …
Edit Contact
How can I edit contact information such as phone number, email id, etc? In the navigation panel, on the left, go to ‘Employee Directory’. Select the employee you want to edit the details for. Click on ‘Edit’. A new window opens. Maker …
Re-order Contacts
Is there an option to re-order contacts/employees? Yes! and there are 4 ways to re-order contacts/employees. In the navigation panel, on the left, under ‘Manage Locations’ click on ‘Employee Directory.’ Under four heading, are the names of your employee or contacts …
Contacts’ Privacy
Can I hide the list of employees from visitors? How do I maintain my contacts’ privacy? As an organization, it is your responsibility to safeguard your contacts’ privacy. Your company size is directly proportionate to visitor footfall. If you do not want to …
Assign Contacts to Visitor types
Can I assign individuals or groups of my contacts/ employees to receive different types of visitors? Or How to assign contacts to visitor types? The host is an employee or contact that has the authorization to receive visitors. Assigning Host to …
Contacts Import
How do I add contacts? In this article, we guide you through the process of ‘Contacts Import’. To begin with, Contacts are employees (hosts), that will receive the visitors in your company. There are two ways to add contacts. 1. …
SMS Notification
How can an employee receive an SMS notification informing the arrival of a visitor? OR Why didn’t my employee receive an SMS notification on a visitor’s arrival? CoReceptionist offers three channels of visitor arrival notification- Email, Slack, & SMS Let’s …